Digital Workshop

Laurie

I want to ask you about your 2.3ghz AMD processor.

Can you tell me (a) more about this chip? Is it a dual-core? what is its series number, e.g. 4200, 4400, etc.; and what make and model motherboard do you have?

I'm interested because you expressed concerns about a heating problem. I did a lot of background research when I bought my desktop about 6 months ago. I might just be able to comment on your heat problem.

when i said "decent support" i basically meant that I hadn't really recieved much before this date.

I find it interesting that people only choose to reply once I get negative.

ON TOPIC :
The issues I were having were non-constant so I could not work out the problem.

In response to Duncan Lilly's post, I over looked the part about how I embedded it - but are there different ways? I used Insert|video and then selected the avi file.

I have tried publishing to the different video types : DVD, Opus video (using the cinepac codec by radius 30fps, 800x600,15K/F, 100Bit rate 100% quality) with the problem replicating itself each time, however when I preview the presentation (f5) it works ok so I'm guessing it is something to do with the encoding?

Graham, when you ask what I am publishing to, I am publishing to the hardrive first, I didn't get as far as burning to disc as it would not create the dvd folders.

When I contradicted myself, that is because that is what happened.
First it published, then it didnt, then it did, then it didnt then I changed from video to slideshow and it worked.
And I did consider other people dont publisher to dvd hence the maybe that didnt come across how I imagined.

sentosa : Thanks, but unfortunately I dont have the cpu anymore, but no it wasn't a dualcore, and I cannot remember the model number nor the motherboard make or model number. Sorry and thanks anyway

I seem to be the only one with problems ___ ok, my fault.
Feel free to delete this thread and my username as I seem to have offended people now.

Laurie

I'm sorry that you feel that way. As far as I know, you haven't offended anyone. I've re-read this thread and found nothing that identifies anyone as being offended.

As I mentioned before, I posted so that it would help you provide the information that will help us help you.

It would be a pity if you gave up because of a misconception. So, hang in there!

Laurie

You haven't offended anyone at all so as Sentosa says "Hang in there"

My post was written to draw your attention to inconsistencies in your various posts and to try to get to the root cause of the problem you are having. I know how frustrating it can be when one is having a problem especially when time is of essence. Unfortunately, we can't be where you are so you need to provide as much detail as possible to get the assistance you need.

You say everything works when you preview. That comment helps narrow things down somewhat.

Now, is it during the publishing process when your computer gets hung, or is it when you test your publication?

Also, have you tried pubishing to a cd?

One more thing, how large is the avi file?

Also, how is the video activated in your publication? Do you have any triggers, or is it set to play on show. Is it possible to substitute your large avin with a small avi and post your publication here for members to have a look at?

Cheers

Graham

ok cool, thank you.
I didnt mean to offend anyone either..

Basically, I tried lots of different sizes but ended up with an avi of around 9mb.
The page loads, along with the video, and played automatically.

What i realised its the first two pages worked fine, it was only on the page which had the video did I discover that this was the root of the problem.
So i removed the video, and it published perfectly (when I say "publish" i mean i went to "Publication|Publish") Which then created the files, and plays through the presentation, creating the files as it goes.
I never got as far as pulbishing to a cd as the publish procedure freezes, resulting in me having to ctrl-alt-del and end task

So removing the video, and replacing it with an opus slideshow, it worked.

another interesting/confusing thing is, I have since made another presentation which includes a different avi file (around 9mb again) and it works fine. I thought maybe the problem then was the actual video i was using, but I have made another avi but the problem is still there.

think thats everything..

oh .. unfortunately, i cannot yet upload it, as I have footage on there of people who have not yet agreed to me using their faces. sorry

Hi Laurie

My understanding is, that your publication works fine with another avi file, but not with the avi file that you are really wanting to use?

If this is so, then it woulf strongly suggest that there is some kind of problem either with the avi file itself, especially if your problem avi and the working avi files were created using different software.

Can you convert your avi file to mpeg2 or recreate the avi perhaps using divx for some other softwares.

Are you able to try publishing on another machine to see if that works?

The good thing is that you have a publication that works, even though it is not in the format that you really require.

I'm sure there is a cause and a solution; we just have to find what it is!

Cheers

Graham

yes, that is correct, now.
I began to wonder if the avi file was at fault, so i tried another (both made in microsoft movie maker) one works and one didnt : lets say "A" didnt work and "B" did work.
I tried to re-create "A" using the movei maker again and try that file to see if it worked and the new "A" still didnt work..
I have DivxPro so i will try a conversion, but I am happy to use the workaround that I have.

Am i allowed to publish on a different machine? I only have one liscence.

thanks again

Laurie

I would email DW and ask them if they would allow you a specific purpose, short duration test installation on another machine.

Another way, would be to download an evaluation copy to another machine and try to see if you can publish successfully.

By all means, use the workaround but I would see if divx does the trick for you. All pointers seem to suggest that the non-working avi file is the problem for some reason and if you can create a new avi file using a different software, you might just overcome whatever the problem is.

Best of luck there!

Graham

good idea, ill try the evaluation.
alsio ill try divx
thanks

As long as you are only ever using one copy at a time then that's fine. Sharing one copy throughout a company would not be fine!

cool, thank you.

Laurie

How did you get on with solving your problem?

Also, notice the nice brand spanking new Creator forum?

Cheers

Graham