Digital Workshop

Hi David,

It does seem odd that neither Paul or I have serious problems with the publication that you are describing. As you swapped out most the possilbe causes, it seems difficult to dermine and underlying issue.

Is it possilbe to send me the actually unpublished version (or a link to DL from). I could then publish this (as I know my publications I've uploaded work) and host it on my webserver for you to check).

If this is useful, let me know by email.

Mack

Hi Mack

Thanks for your offer - I have attached one of the publications with all resources.

Hi Sandy,

Doing some research about SysFader just now. Seems to be an issue with Nvidia cards - I have ATI cards. I have already swithced off the fade effects. Looking for other causes!

Cheers

Took advice from Sandy's pointers and turned off all effects and fluffy bits of XP and adjusted the computer for maximum performance. Ruled out trojans, spyware, virus scanned for all of these using SpyBot, Adaware and anti virus software (Computer Associates).

I have given the numeracy programs (and my own family history website which also crashed) a good thrashing over the past 20 minutes. So far things seem to be working fine. However, this disturbs me just as much. At least if the cause of the crashes were something I was doing (sloppy coding for example ) then the solution is very much down to me - BUT - if the cause of the problem is down to how the end user has their PC set-up then there's very little I can do about it. My home computer, laptop and work laptop all have similar standard setups where many of the features of XP are set as default.

Mack, Sandy, Paul - how are your PCs setup?

The only consolation with this 'solution' if it fixes it...is that you will be able to fix the problem on other PC's if it happens.
I always set my PC for maximum performance and really dislike all the fluffy/visual stuff.

Sandy

Hi David,

Have uploaded CTS to http://www.interaktiv.co.uk/david/Count_to_6.htm

Use your standard windows setup and see if this crashes. As for the uniqueness of each PC - I have loads of schools using my online hundred square and nobody has feed back in the last year to say that it crashes. A few can't seem to get the plugin to work on their network but that's about it. All my PC's use WINXP Pro with the default settings except that i tune the startup process to remove the c@@p installed by various big non ms companies

I turned off a couple of the publishing options that i don't use, but have left embed audio video enabled - which I also normally turn off. If this still crashes I'll upload the next version with exactly the same settings I use.

Mack

Hi Mack,

Thanks for this - seems to be working fine for the moment and after tweaking a few settings all seems a little more stable. However, I will continue to try to break your version of it for the rest of today if that's OK. Out of interest, what are the publishing changes you made?

Hi David,

I've left it running for about five hours now, every now and then playing a little more and have had no problems in FF.

I turned of the splash screen, image resizing and incremential publishing.

I'll leave the upload in place for a few days.

Mack

David,

Check this Microsoft info. Relates to a different set of conditions (Flash in a frame), but may give some clues.

http://support.microsoft.com/kb/924928

good luck
Larry

Just a thought. I've read somewhere, other tech forums, to turn-off hardware acceleration on graphics adapters... I think the issue was .SWF or other video displaying black window, not playing. Anyway it's a quick check versus swapping cards.

Hi Larry,

Thanks for the link. I have updated IE 7 and it seems to be less prone (so far) to crashes and random freezes.

Thanks

David