Digital Workshop

Hello there
I am using the latest release of Opus Pro XE 5.1 and I am having the following problem:

I tried to copy and paste elements from publication "A" into my open publication "B" as I usually done in previous version and the message "exception unknow" appears when I tried to paste those elements into a new page in B. After this message appears windows xp gives me another message telling my that the "software has failed to saved changes" and from then onwards I can't save my Publication B because the same exception unknow message appears. The only solution is to close Opus and reopen again but all what I have tried to do (copy and paste) has gone, not saved.

Nothing to do with RAM since I got 2 Gb RAM in my system and the hardrive is 240 Gb and it is a Pentium IV CPU 3.21 Ghz with 128 Mb video card.

Any thoughts on this DW?

German

Hi Koala,
Just thought I'd mention that I have an almost identical setup to you (except I have less RAM) without the problem you are
experiencing (well, not yet anyway).

cheers
Paul

German,

Is this repeatable or was it a one off?

Regards

Brenden Knfton

Brenden, this happens all the time I trying to do the same operation with any Pub A an Pub B.

Regards
German

German,

Can you send me a copy of the publication and I will take a look at it here.
If you make a backup of it and then strip it down to just the page that you are trying to copy and if it still does the same send me that.

support@digitalworkshop.com

Regards

Brenden Knifton

Brenden,
Both publications are huge. What you ask it will take sometime. I'll send you what you asked in the next day or so. In the meantime I have continued working on this project but I would like to see if it is something wrong with my system or if definitely we have a bug.
Thank you
German

If it helps, I have also suffered the same (or similar?) issue on numerous occasions and on 2 different machines. It wasn't frequent but happened often enough that I got so used to it. There was no discernible trend. I just ensured that I saved even more regularly!

OPUS 4.5

This happens when I try to paste a large piece of text into a text box. Opus stops responding and I have to kill the process.

I've had this a couple of times just of late - always with pasting text.



Last time I also got screen corruption: -



It was repeatable and I gave up on the pasting the text. Once the text was selected and copied from posts on this site (instructions), another time I was trying to copy the script text into a text box on the page. Both of these were richtext format (?) that I was copying from. I pasted into a plain text file then copied and pasted that and it seemed to work, as I remember... so perhaps it may be something to do with richtext.. ???

I'll see if I can come up with a repeatable example, but the trouble is, the crash is so bad (corrupts imp) it's not something that I'm eager to do - I'll see if I can save the next one just before pasting.

Melanie

I'm attaching a pub which will replicate the crash consistently on my machine.

To replicate: open the imp, on page 1 create a new text field. go to the script 2 page and select all of the script and copy. Go back to the page and paste it into the text field.

On my machine this now means I can no longer preview either the page or the publication. Something has stopped working. If you delete the textbox, the borders to the object disappear, but the text remains visible in the design view. Opus has now effectively crashed and has to be killed.

If you try to reload the imp saying yes to autosave version, it reports the Access Violation RTTI thingy.

I've also had the imp being loaded with the textfield no longer showing on the page but appearing as "a" in the organizer - hard to describe and I can't remember the sequence that got me there.

Hope it replicates on your machine, Brendan.

Cheers, Melanie

I to have had the RTTI error. I narrowed it down to when I copied and pasted bits of code from one publication to another.

Weird screen disruption - Yes, had those to especially when opening a pub produced in version 4. Sometimes the whole page is transparent (the objects are actually there as you can see the outlines) and becomes visible if you change the view to 75%. I suspect a video card problem.

Regards

Clive

Hi!

I opened Melanie's pub on my machine with Opus 4.5, pasted the script into a text box . No preview is possible and I got the error message displayed in the attachment. I have, however, witnessed no screen disruption.Opus simply crashes. When I reload the imp after starting Opus again I get the same "Access violation" message that Melanie displayed.

Now I come to think of it more closely, I only got the screen corruption once and that was when I was running Gadwin Print Screen at the same time so that I could screencapture the error.... mabe this introduced the video glitch somehow, so maybe it's red herring and not associated with the cut and paste text thingy....

The cut and paste bug still stands though...

Cheers Melanie

I've received the Access Violation - No RTTI date message a couple of times, also.

HELP!! I have just lost an afternoons work on my MSc dissertation because of this RTTI Data problem. It's the first time I have suffered from it. I am sick as a parrot. I backed up this afternoon, but lost everything I have done since.

Restart your computer, then open OPUS. Close any Pub which tries to automatically open. Use the Open icon (top left menu) and see if you have either of these files: one with your project name with "Backup" appended to it; and/or a file with your project name with "AutoSave" appended to it. Try to open each of those files.

OPUS makes a Backup copy everytime you do a Save. The AutoSave function is ON by default (you can turn it off under Options). OPUS does and AutoSave your work every 5 minutes. Again, you can turn this off or change the length of time under Options.

I also create a ZIP backup of my work by using the Open icon, then highlight your imp file, then right mouse click and pick WinZip to zip it.

Hope this helps. Let us know.