Hi,
Thank you for your enquiry.
This sounds like a problem which affected early builds of Opus 04. Are you sure that you are using the latest 04.50 version?
Please try the following:
- Launch Opus Pro 04
- Click
Help > About Opus Professional > System Information
If the
Version information reads
04.00, 04.10, 04.21 or
04.30, please download and install Service Release 4 from the following location:
ftp://ftp.digitalworkshop.com/pub/opusu ... 04_SR4.exe
When you click on the above link, you should be prompted to
Open or
Save the file. I would recommend clicking
Save and selecting the Desktop as the target location.
Once the file has fully downloaded, please minimise all open windows to display the Desktop and double-click on the file named
Opus_04_SR4.exe. Now simply follow the on-screen instructions to install the update.
Once installed, please launch Opus Pro 04, load in your publication and test to see if the problem is still present.
Kind regards,