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 Post subject: Complete Pro XE uninstall and update
PostPosted: October 18th, 2005, 3:53 pm 
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Joined: November 3rd, 2004, 2:22 pm
Posts: 54
Location: Kent, Ohio, USA
I am attempting to apply the SR1 to my install of Opus Pro XE 5.00.

I have done an uninstall and re-install and still get the message that it is not the correct version. Are there other "hidden" settings and files I need to delete to clear it all out?

Thanks for any guidence. I was starting to experience some of the problems with the composition window positioning that others were talking about.

_________________
Tom Hutchins
The Davey Institute
Kent, OH
800-445-8733
http://www.davey.com

Opus ProXE 5.5
Windows XP SP2


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 Post subject:
PostPosted: October 21st, 2005, 2:32 pm 
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Joined: October 25th, 2004, 12:32 pm
Posts: 397
Location: Digital Workshop
Answered via email.

This problem only affects a very small number of users, if you are having
the same problem please contact support@digitalworkshop.com.

Please include either your customer number or the postcode/Zip your
ordered your software from. This will allow us to respond more quickly to your request.

Regards

Brenden Knifton


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