Joined: October 25th, 2004, 12:27 pm Posts: 526 Location: Digital Workshop
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Hi,
Thank you for your enquiry.
We have received no other reports of this problem which may suggest that the issue is related to a problem in the Opus registry settings. Could you please try the following procedure and let me know if the problem persists?
- Ensure that Opus Pro 04 is not running
- Click Start > All Programs > Opus Pro 04 to open the program group
- Position the cursor over the Opus Pro 04 application shortcut (but do not click)
- Position two fingers over the Ctrl and Alt keys in the bottom-left of the keyboard
- Left-click on the application shortcut to launch the program, then immediately depress the Ctrl and Alt keys simultaneously and keep them depressed
- A prompt should appear on-screen asking if you wish to clear the application registry settings. Click Yes
- Opus Pro 04 will now launch, but behave like a new installation (displaying the Tip of the Day and Registration screens)
- Load in a new or existing publication and try to replicate the problems you previously encountered.
I hope this helps. Please do not hesitate to contact me if you have any further queries.
Kind regards,
_________________ Robin Garrett
Digital Workshop Technical Support
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