Digital Workshop

Welcome to the Digital Workshop Message Boards
It is currently January 9th, 2025, 8:33 pm

All times are UTC [ DST ]




Post new topic Reply to topic  [ 17 posts ]  Go to page 1, 2  Next
Author Message
 Post subject: Making a website
PostPosted: November 5th, 2008, 7:12 pm 
Offline

Joined: November 4th, 2008, 6:36 pm
Posts: 29
I have been having problems publishing a web publication, I have made a 1 page document with one line of text, it appears to publish fine but when I test it I get an error I have attached a screen shot of the error and also of the publication.

It publishes and runs fine as a flex publication so anyone have any ideas please


You do not have the required permissions to view the files attached to this post.


For this message legin has been thanked by : mackavi


Top
 Profile  
 
 Post subject: heres the screenshot
PostPosted: November 5th, 2008, 7:13 pm 
Offline

Joined: November 4th, 2008, 6:36 pm
Posts: 29
a copy of the error


For this message legin has been thanked by : mackavi


Top
 Profile  
 
 Post subject:
PostPosted: November 6th, 2008, 9:52 am 
Offline
Godlike
Godlike
User avatar

Joined: March 21st, 2007, 10:44 am
Posts: 3188
Location: UK
Opus: Evolution
There appears to be a serious problem with the web player that is stopping any publication, regardless of Opus version, from working.

I've emailed DW this morning. The last access to our iZones (all web publications was yesterday, so either the player has been updated or Windows has updated.

Mack

_________________
When you have explored all avenues of possibilities, what ever remains, how ever improbable, must be the answer.

Interactive Solutions for Business & Education
Learn Anywhere. Learn Anytime.

www.interaktiv.co.uk
+44 (0) 1395 548057


Top
 Profile Visit website  
 
 Post subject: Web Problems
PostPosted: November 6th, 2008, 1:34 pm 
Offline

Joined: November 4th, 2008, 6:36 pm
Posts: 29
Thanks Mack, is the web player a DW issue or a Windows, I looked at your izone today and the same error appears.


For this message legin has been thanked by : mackavi


Top
 Profile  
 
 Post subject:
PostPosted: November 6th, 2008, 1:45 pm 
Offline
Godlike
Godlike
User avatar

Joined: March 21st, 2007, 10:44 am
Posts: 3188
Location: UK
Opus: Evolution
The player is DWs but that's not to say something else hasn't conflicted like the problem with Flash.

I ran a test with an older player and everything worked plus I've let DW know about the problem.

You can still develop and test in preview.

Mack

_________________
When you have explored all avenues of possibilities, what ever remains, how ever improbable, must be the answer.

Interactive Solutions for Business & Education
Learn Anywhere. Learn Anytime.

www.interaktiv.co.uk
+44 (0) 1395 548057


Top
 Profile Visit website  
 
 Post subject:
PostPosted: November 6th, 2008, 2:47 pm 
Offline

Joined: April 11th, 2005, 2:31 pm
Posts: 122
Location: Edinburgh
I can confirm this.

One of my website which previously worked now produces a wee error box :(.

I recently re imaged my PC so the latest version of the player was downloaded.

Here's the error box:

Image

_________________
Windows 7 Ultimate (32 bit)
Opus Pro 6.4, Opus 7
Dual Core Athlon 64 4000+
4 gb Ram


For this message David has been thanked by : mackavi


Top
 Profile  
 
 Post subject:
PostPosted: November 6th, 2008, 3:03 pm 
Offline

Joined: October 25th, 2004, 4:03 pm
Posts: 249
Location: Digital Workshop
Opus: v7.04
OS: XP, Vista Home Premium, Win7 Professional 64bit
System: Dell Inspiron 560 Quad Core 2.5Ghz 4Gb RAM, 1Tb HD, HP laptop and various others
We've reverted the webside plugin to the previous version and suggest users may wisht to do likewise while we investigate this.

Apologies for the inconvenience.

Paul Harris

_________________
Managing Director
Digital Workshop


For this message Paul Harris has been thanked by : mackavi


Top
 Profile Visit website  
 
 Post subject:
PostPosted: November 6th, 2008, 3:25 pm 
Offline

Joined: April 11th, 2005, 2:31 pm
Posts: 122
Location: Edinburgh
Thanks Paul,

Downloaded and installed the previous player - things back to normal :)

_________________
Windows 7 Ultimate (32 bit)
Opus Pro 6.4, Opus 7
Dual Core Athlon 64 4000+
4 gb Ram


For this message David has been thanked by : mackavi


Top
 Profile  
 
 Post subject:
PostPosted: November 6th, 2008, 4:00 pm 
Offline
Godlike
Godlike

Joined: November 11th, 2004, 1:18 pm
Posts: 1213
Location: New York
Opus: Opus Pro 9.75
OS: Windows 10 Pro 64 bit
System: Core i7, 16G RAM, Nvidia 640GT (desktop), plus Windows 10 and Android tablets
Hi,

Used v6.4 to create a basic web pub test file, which was uploaded to my site. Had uninstalled the plugin and reinstalled it from the DW site.

When I launched the web test pub, got the attached error message (see png screenshot). It seems the Plexus plugin download was called even though the downloaded plugin (just gotten from the DW site) is already installed on my computer.

Something still doesn't seem to be working.

Kind Regards,


You do not have the required permissions to view the files attached to this post.

_________________
Stephen


For this message Stephen has been thanked by : mackavi


Top
 Profile  
 
 Post subject: Same Error
PostPosted: November 6th, 2008, 4:12 pm 
Offline

Joined: November 4th, 2008, 6:36 pm
Posts: 29
I have also got the same error

Just emailed DW


For this message legin has been thanked by : mackavi


Top
 Profile  
 
 Post subject:
PostPosted: November 6th, 2008, 4:53 pm 
Offline

Joined: April 11th, 2005, 2:31 pm
Posts: 122
Location: Edinburgh
Mmm......

My website I tried out was created using an earlier version of Opus (6.0) and this does work just as it did before. However, creating a quick site in 6.4 does indeed give the above error (whether run locally or from a server). Looks like an issue with 6.4 and the new version of the plexus plugin.

_________________
Windows 7 Ultimate (32 bit)
Opus Pro 6.4, Opus 7
Dual Core Athlon 64 4000+
4 gb Ram


For this message David has been thanked by : mackavi


Top
 Profile  
 
 Post subject:
PostPosted: November 6th, 2008, 7:21 pm 
Offline

Joined: November 11th, 2004, 4:05 am
Posts: 636
Location: Christchurch, NZ
Hopefully it's a minor fix.

Paul


For this message Paul has been thanked by : mackavi


Top
 Profile  
 
 Post subject:
PostPosted: November 10th, 2008, 4:42 pm 
Offline

Joined: October 21st, 2004, 3:42 pm
Posts: 24
This issue has now been fixed and the download files have been updated. If anyone has further problems please contact support@digitalworkshop.com.

Apologies for the inconvenience.


For this message administrator has been thanked by : mackavi


Top
 Profile  
 
 Post subject:
PostPosted: December 5th, 2008, 8:07 am 
Offline
Godlike
Godlike

Joined: November 12th, 2005, 1:56 am
Posts: 1474
Location: SFBay Area
Opus: OpusPro v9.0x, & Evol.
OS: Vista32
System: Core 2 duo 2Ghz, RAM 3GB, Nvidia Go 7700 - laptop
I've got OpusPro v6.4 service release, downloaded 11/22.

Even with this, a simple one page Pub publishes for Plexus and the Web type, but neither run. Both pop up the small error box with no info.

The Plexus pub also generates an error message:
Quote:
Unable to Locate Component

This application has failed to start because the DWFile2.dll was not found. Re-installing the application may fix this problem.
File does exist. Full uninstall/install did not solve. I will try Windows Restore (since I had deleted some DW keys in the registry).


Am waiting reply from DW support.

_________________
_good things come to those who wait(0)_


For this message Lar_123 has been thanked by : mackavi


Top
 Profile  
 
 Post subject:
PostPosted: December 5th, 2008, 9:22 am 
Offline
Godlike
Godlike
User avatar

Joined: March 21st, 2007, 10:44 am
Posts: 3188
Location: UK
Opus: Evolution
Download the the manual install plexus file from D/W and install this. It's an older version and will overwrite the non functioning edition from an later install of Opus.

Mack

_________________
When you have explored all avenues of possibilities, what ever remains, how ever improbable, must be the answer.

Interactive Solutions for Business & Education
Learn Anywhere. Learn Anytime.

www.interaktiv.co.uk
+44 (0) 1395 548057


Top
 Profile Visit website  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 17 posts ]  Go to page 1, 2  Next

All times are UTC [ DST ]


Who is online

Users browsing this forum: Bing [Bot] and 11 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group