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 Post subject: Error when removing files after installing publication
PostPosted: June 27th, 2005, 3:32 am 
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Joined: January 31st, 2005, 11:42 pm
Posts: 19
Location: Tahiti
Opus: Opus 9.5
OS: Windows 7
Hi all,

I have just finish a CD ROM made with OPUS (4.30). As it's a heavy project (300 pages with a lot of texts, photos, drawings, animation), I choose to create a setup file to be able to install the program on the computer.
I manage to install the program in the c/programs files/ECOTAP.

All seems OK, except that, after installation, it's not possible to uninstall the program.
Using the add/remove program in windows Xp sp1, I get an error message like this :

"ECOTAP" has been uninstalled.
There were problems removing some files
Click "details" for more information.

And when I click on the "details" I have this :

File not found
File not found
File not found

When I check on the c/programs files/ECOTAP, the 3 files which have been installed are already present in the folder ECOTAP.

What I am doing wrong ?

Opus 4.30
XP pro sp1 (I try also on another computer running Windows 2000 SP6, same result)

Guy Wallart
Tahiti
French Polynesia

_________________
Opus pro 04.3
XP pro SP2


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 Post subject: Ditto
PostPosted: June 27th, 2005, 8:09 am 
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Joined: November 11th, 2004, 4:05 am
Posts: 636
Location: Christchurch, NZ
Hi Guy,
I have just published a similar project with 05 XE -- I get a similar error message on uninstalling it.
Error message is same on Windows Millenium or XP SP2.
Nothing is being uninstalled.
Paul


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 Post subject: Same here!
PostPosted: June 27th, 2005, 10:04 am 
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Joined: November 3rd, 2004, 12:58 pm
Posts: 230
Location: Australia
I got the same error using XE Pro 05!. This is a nice utility in Opus that I use a lot but so far I haven't used this year. What is going on DW? Has this been reported previously?

German

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German Silva
Senior Web & Multimedia Developer
E-solutions Inc
Pro version 8.10 user


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 Post subject:
PostPosted: June 27th, 2005, 2:34 pm 
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Joined: October 25th, 2004, 12:32 pm
Posts: 397
Location: Digital Workshop
Our development team have found and fixed this issue.
The fix will be in the next service release.
If you can't wait and need to use this feature now, please email:

support@digitalworkshop.com

and we can provide you with a fix.


Regards

Brenden Knifton
DW


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