Digital Workshop

I have updated Opus Pro 4.30 to 4.50.
Now, when i load a project, it doesnt appear on the
tree on the left. After loading a couple of projects,
they appear.
Double clicking on a page to see it on the editor, doesnt work,
and clicking then on View->Fit on Screen shows a small window
that refreshes very badly.
Im using Windows 98 SE and DirectX9.
Opus Pro 4.30 was working fine.

Thank you for your enquiry.

It sounds as though the update may have encountered problems updating the registry settings. Please try the following procedure:

- Ensure that Opus is not running

- Click Start > Programs to open the program group

- You should now be able to see an entry for Illuminatus Opus, Illuminatus Opus Pro, Opus Pro XE, Opus Pro 04 or Opus Pro XE 04, depending on which version of Opus Pro you have installed. Please click on the relevant entry to display its submenu

- Position the cursor over the Opus application shortcut as if you were going to launch the program, but do not click on the shortcut

- Position two fingers over the Ctrl and Alt keys in the bottom-left of the keyboard

- Left-click on the application shortcut to launch the program, then immediately depress the Ctrl and Alt keys simultaneously and keep them depressed

- A prompt should appear on-screen asking if you wish to clear the application registry settings. Click Yes

Now load in your publication and try to reproduce the issues you previously experienced.

Please let me know if the problem persists.

Kind regards,

Hi

When i press the Alt key, the Start->Programs menu dissapears,
so i cannot press Ctrl and Alt, and then clink on the program icon

I have tried the deskopt icon, but nothing happens.

You need to do it the other way around.





Regards

Brenden Knifton

Done,
but it still doesn't work.

Im not sure, perhaps its my computer...or its a Windows 98 incompatibility.
Opus Pro 4.50 works ok on a Windows XP computer,
but its not working on my Windows 98 computer.

I have tryed Opus Pro 2.81, and works fine on the Windows 98 computer.

Thanks!

Hi,

Thank you for your enquiry.

This issue is most likely caused by a problem communicating with the currently-installed graphics drivers. Please try the following and let me know if the problem persists:

- Click Start > Settings > Control Panel > System
- Select the Device Manager tab (if you are using Windows 2000 or XP, you will need to select the Hardware tab and then click the Device Manager button)
- You should see a list of hardware types currently installed on your machine. Click on the plus-sign next to the Display Adapters entry to display the corresponding component
- Make a note of the make, model and any other information displayed
- Now visit the manufacturer's website (in most cases, this will be either www.nvidia.com, www.ati.com or www.matrox.com) and click the Download Drivers link on the homepage
- Follow the on-screen instructions to locate the latest drivers for your model of graphics card. Once located, download and install the drivers using any advice given on the manufacturer's site, then restart your computer when prompted

Kind regards,