Digital Workshop

I realize that there is already a thread on DocView issues with Vista, but I have now found issues with DocView and Windows Server 2003.

I use remote desktop connection to connect to my client's Windows Server 2003 machine. On that desktop, I have a pub with a DocView page on it (linked to html files) The pub runs fine, and the html files display fine, but the html pages do not display from within the pub. All that's seen is a blank white background where the docview object is. The issues with Vista weren't a concern because my client's softwrae doesn't support Vista anyways. However, the probs with Windows 2003 Server is an issue because most of his clients will run the pub off the network instead of locally on each person's machine.

I will give you complete background of pub:

The pub has a listbox menu. When you click on a line in the listbox, the pub does 2 things:

1) First, it writes an html page name to a variable called CueCard
2) Then, the pub turns to the page with the DocView object on it.

On the DocView object, <CueCard> is set as the "File Name Of Source Document To View". That way, it is supposed to display the specific html file whose name was passed to the variable. It does in XP. It does not in Vista or Windows 2003 Server.

Here is what I have done to try to troubleshoot:

1. Disabled all DirectX on the pub.
Result: No effect.

2. Made a test page using direct .html file name input on the DocView, not a variable.
Result: No effect.

3. Linked DocVew to a straight HTML page, no CSS.
Result: No effect.

4. Linked DocView to a .txt file instead of html.
Result: No effect.

5. Changed the exe's compatibility mode to Windows XP.
Result: No effect.

Does anyone have any other ideas?

Thanks,
Mike

Can't think of a reason offhand, but to narrow it down to docview; does the browser object work under similar circumstances when docview fails ?

Another point is that Vista took a lot of it's design ideas from Windows 2003 server, so Vista and 2003 Server might behave the same in this case.

cheers
Paul

Hi, thanks for the quick reply.

A browser object gives the same results, unfortunately.



I was wondering if that might be the case. Thanks.

I have emailed support with this issue. Since Opus Pro 5.5 was released after Server 2003, it seems to me that this shouldn't be an issue.

Thanks for yor help, Paul.

Attached is a zip file containing the .imp and html files. This version has a browser object instead of a doc view.

Works ok on XP, but on Vista the error message shows the path is incorrect, with a triple slash and double C:/'s. The desktop path is repeated.

running from in C root::
Cannot find file "file:///C:/C:/test.html"

running on desktop::
Cannot find file "file:///C:/Users/Paul/Desktop/C:Users/Paul/Desktop/test.html"

Does it work with a hardwired path?


Paul

Hi, thanks again for your quick reply.

When working with a browser object, I tried deleting the http:// part form the path, by just typing <Card> as the Default Internet Address (where Card is the name of the variable), but the program kept inserting an http:// in the field. So, I did some research on the forum. Someone has previously had the same problem (the program inserting http:// in the browser object path to the file), and someone answered him by telling him to put the following as the path:

file://<SYSTEM_PUBLICATION_DIR>filename.html

so, I put this as my path:

file://<SYSTEM_PUBLICATION_DIR><Card>

. But since I'm using a variable instead of a file name, maybe I should take out the <SYSTEM_PUBLICATION_DIR>?

I wouldn't take out the variable <SYSTEM_PUBLICATION_DIR> unless I always knew exactly where my pub was being installed to.
I guess the problem is using file:// on Vista for some reason.

Paul

That may be a problem, but yesterday when you asked me to try a browser object, I used a path to an internet site, just as a sample, and it didn't work, either. Didn't get an error message, just a blank browser object.

The odd thing is that in XP, when I use a docview with a variable as the filename, it does not display the file if I include <SYSTEM_PUBLICATION_DIR> in the path, but does if I just include the variable name.

I think that DW might need to take another look at it.

Paul

I certainly appreciate all the help you've given me; it was very kind of you!