Digital Workshop

Opus is ceasing to run one machine at a time. I suspect an XP upgrade as it's happening on several machines, all intranet. If you open a pub, it loads but Opus refuses to come to the front and will not close from the taskbar. If you go to task manager, it does not say it's not responding, but you can switch to it. You have to kill it with TM.

Really hurting as we are moving towards launch of several programs.

Help will be appreciated.

Dave

This might not be helpful but i am experiamcimng the same issues even with just testing my own Pubs..............on some occassions i have restart the comp to get open to run again......

No matter what you do you CANNOT close the PUB as it WONT Open or be responsive.....This situation has been happening to me for atleast 3 weeks and more noticable in the past week


al

Here is what happens on two different machines.

1. When you open, the wizard comes up with no page behind it.
2. When you select “Creat a new pub” it goes to the “Choose Pub Type” requestor, still nothing in back.
3. Click “Finish” and it all disappears to the task bar.
4. Right click on the Opus task bar item and select “Restore” and Opus comes up looking normal.
5. No “Page 1” can be seen in the window nor can you create another. Just the empty work area.
6. If you try to create another (or open a file) the hour glass comes up and that’s it.
7. The only way to close is with Task Manager.

This precise sequence can be duplicated on two completely different machines. Reinstall does not work, nor rolling back to V6.

Both machines are corporate intranet maintained and my suspicion is that some Windows update is responsible. Hard to imagine anything else.

A real showstopper for us.

Dave

Did you clear the registry settings before the re-install?

Mack

Try disabling the antivirus. If you have Norton running in the background it may be your problem.
Cheers

No. I don't have enough hours to hunt down every registry entry. As to antivirus, these are intranet PC's and the IT installed Norton is not optional.

Dave

To reset the Opus registry------Click the shortcut/icon for OPUS, then immediately hold down the ALT and CLT keys until you see a window which asks if you want to RESET the OPUS Registry. no need to search for individual entries.

This has sorted problems for me in the past, but it was due to Opus crashing. Your problem sounds slightly different, but worth a try. When you reset the Opus registry, it will reset all Opus settings back to default.

Sandy

Manual clearing of Registry is relatively straightforward, taking 10-15 minutes. If all else fails, you might have no choice I do it once or twice a year, like whenever Opus is acting really strangely

1. Backup the Registry.
2. From the beginning of the "tree" search for "Opus"
3. Scan each found item and delete if appropriate.
4. From the beginning of the "tree" search for "DigitalWorkshop"
5. Scan each found item and delete if appropriate.
6. Re-boot.

If you're not happy with the result, restore from your registry backup made in step 1

Woo Hoo, a winner! Thank you, Sandyn. I have never heard of that trick in working with Windoze since Windoze runtime.

Dave

good to hear it's fixed!!