Digital Workshop

When I started to work again on a existing ànd working publication by opening the file in the program and try to run the publication whitin the program I've got a error message "Structured Exception: c0000005 processing". The publication did not work. The publication was tested yesterday before closing the program and all worked fine.
I have no idea where to find a solution for this problem. I did not get any positive result in searching for the error message.

Anybody any idea what this can be and what to do about it?

Hi,
Suggest you contact DW Support from within the Creator application. Look in the Help Menu. Contacting them this way gives them your the system and technical environment info.

Other users/developers here in the forum may know something and will respond, so do check back on it.

I do not have the Creator program, but use OpusPro. I suggest you try opening other previous pubs you've developed to determine if it is the app or the working file. Good luck.

Make sure you update Creator - as your profile suggests you're on version 8.03 not 8.10.

Restart the computer and run Creator before anything to see if that helps.

Make sure the files are on a local drive rather than network.

Check the publication folder and carefully isolate any useful files - IE you may have a backup that you can use get rid of anything temporary that Opus has created that you don't need.

Try on a different machine.


If all of these don't work, then as Lar says, send DW an email and probably a zip of the problematic publication if not to big. You could also post it here and I'm sure somebody will try an open it.

Mack