Error Upgrading from 5.13 to 5.14

carib · **Joined:** November 3rd, 2004, 3:18 pm **Posts:** 41

I had previously installed Opus 05.13 PRO XE and upgraded to 05.14 and I am getting the error seen in the attached image. When I press ok the install completes and it seems that Opus is running properly and has upgraded to 05.14. Is this a problem? If it is how can I resolve this?

Khazi · **Posted:** August 13th, 2005, 3:22 pm

I encountered this error message, too.

Duncan Lilly · **Posted:** August 13th, 2005, 8:52 pm

That should not happen - just out of interest are you Evolution customers?

The simplest solution is to uninstall completely (this will not lose your settings or publication files, but if you have customised any of the standard galleries you need to copy them somewhere else first), reinstall from your 05.00 (or 05.10 if you're Evolution) CD and then apply the new patch.

Khazi · **Posted:** August 13th, 2005, 9:07 pm

I'm not an Evolution customer, Duncan.

However, Opus 5 does open as version 5.14 without any obvious problems.

What problems are we likely to encounter, or are there facets of the new release which won't run?

carib · **Joined:** November 3rd, 2004, 3:18 pm **Posts:** 41

Duncan Lilly wrote:

That should not happen - just out of interest are you Evolution customers?

The simplest solution is to uninstall completely (this will not lose your settings or publication files, but if you have customised any of the standard galleries you need to copy them somewhere else first), reinstall from your 05.00 (or 05.10 if you're Evolution) CD and then apply the new patch.

Yes I am an Evolution customer and I will try your solution.

Duncan Lilly · **Posted:** August 13th, 2005, 11:13 pm

Khazi wrote:

What problems are we likely to encounter, or are there facets of the new release which won't run?

In this instance everything will probably be OK, but any future patches will fail to apply. If you can spare the time it would pay to do the uninstall/reinstall/patch procedure to get a clean upgrade.

carib · **Joined:** November 3rd, 2004, 3:18 pm **Posts:** 41

Thanks,

Duncan that worked. Uninstalled -> Installed 5.00 ProXE -> Installed 5.14 patch....installs fine now!!

Khazi · **Posted:** August 14th, 2005, 10:34 am

Likewise. Seems to be OK here, now, also.

Thanks

Tarantoga · **Posted:** August 15th, 2005, 2:47 pm

... where did you find the 5.14 patch? Is this a SR2 for opus 05? I could not found any information about it in the announcement section.

Frank

Duncan Lilly · **Posted:** August 15th, 2005, 2:49 pm

05.14 is a minor update to correct a small issue with the initial release of SR1. It has simply replaced the earlier version of SR1.

Tarantoga · **Posted:** August 15th, 2005, 2:55 pm

thanks for this information

Frank

mac · **Posted:** November 7th, 2005, 11:59 pm

I uninstalled and re-installed.
how can I tell the difference between the fist and 2nd versions of SR-1?
The one I am using is 15,992KB...

Steve H · **Joined:** October 26th, 2004, 1:26 pm **Posts:** 262

Hello mac,

15,922 KB -- I think you have the initial SR1 05.13 Service Release. As Duncan says the newest SR is 05.14 (file size 15,846 KB as far as I know) and replaces the earlier version.

When you load Opus it will display what version you have on the opening splash screen.

mac · **Posted:** November 8th, 2005, 5:41 am

SR1 and SR-1b might have made sense.

Digital Workshop

Error Upgrading from 5.13 to 5.14

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