Digital Workshop

Hello,

I have the following problem. My opus presentations run 24h a day on computers. Sometimes windows causes the opus window to lose focus (the active screen). I want to keep my opus presentation the active screen.

Is this possible with opusscript / opus / external scripts ??

Thanks

Hi Reemski

Can I ask if the computer has any external input devices attached to it such as a mouse or a keyboard?

If so, this might be the cause of lost focus.

Shooting off the top of my uneducated head, I'd also check to see if there is any scheduled activity going on in the background such as virus scans, auto updates of software etc.

I know there are touchscreens in some Canadian National Parks running Opus made pubs without problems (Well there was three years ago - not sure about now though) and that's why I think maybe your problem is external to Opus.

To coin an often used phrase here "Hope this helps?"

Cheers

Graham

Hi Graham,

Thanks for your thoughts...

We are using a input device which mimics the num-pad. This should cause opus to lose focus, but if focus is losts, cant retrieve it. That is on advantage with touch-screens, they can by just touching the presentation.

We turned of all update / virus warnings, and made windows update automatically. The problem is all the sudden and weird stuff that causes windows to de-activate the opus presentation.

My idea was to create some sort of script that opus runs once in a while, which makes the opus window active. A just-in-case solution.

Regards, Remy

Hi Reemski,

Just a thought.. have you tried turning off the Windows update completly as in automatic mode it may flash up a alert depending on the type of processes being updated.

That thought has crossed my mind, but because the computers are always connected to the internet, and have a open port to them for remote access the safest thing we thought doing was to keep the automatic updates..

That that generates a report might be true, but i thought i turned that off. We are placing more and more of these presentation-pc's these days, and are getting more feedback on the occuring problems.

Without knowing exactly what is causing the lost of focus it is hard to make a recommendation. The only thing I can think of would be to relaunch the publication at set intervals and close the original publication down. Every time this happens Opus would regain the focus. If you are running a good quality firewall on your machines and block all ports except the ones you vitally need I would have thought turning Auto updates off might not be too unsafe.

Regards

Brenden Knifton