Digital Workshop

I just wanted to share my 2 cents on how nice it is to have a product that is actually well supported by its company. Like many people, I use many different software tools in my day to day activities. With all of them there are times when I need help, have a problem error etc. It is often very difficult to get answers and many times companies try and charge to get what should be standard support. I am continually impressed with the support that I get from Digital Workshop. These forums have been extremely helpful and, although there is great help from other users, the staff is always watching and willing to help as well. In addition, I recently took advantage of the email help. Not only did I recieve a response in less than 24 hrs but it contained the answer I needed to fix the problem and move on (thanks Brenden!).

Thanks to all of the helpful staff here and please keep up the good work as it really does matter.

Dave

You are absolutely correct -- Digital Workshop is #1 in Customer Service, and their products (Presenter, Opus Pro, Opus XE) are far better than anything else available at any price.

Now, if I may, I noticed you are still reporting you are running Opus 04. You can show your appreciation to DW by upgrading. You actually will be helping yourself even more, because there's a world of improved differences between what you are currently using and the latest version of Opus (5.5). While you've got your credit card out, buy opusXTRAS too. You will really enjoy the new features. It will make a total difference in the level of your presentations.

DW relies on the sale of their products and upgrades to continue their fine CS and Development. If you like their service and products, please demonstrate your pleasure with a purchase. Take a look at their main web page, and you'll see they also have other products, including some very nice plug-ins for PaintShop Pro. I just purchased them, and I'm looking forward to using them on my next project.