Digital Workshop

I have an Opus publication that runs from CD. From the intro screen you have several otions for presentations to view. When you click a link you go to the appropriate page. On the page is a browser object. It is set to "on show" navigat to an HTML file. The action points to <SYSTEM_CD_DRIVE>\folder\player.html. The html file essentially opens the flash file.

This works fine until I tested it out on a system where I was not an administrator. Then it worked up until I clicked the link and went to the appropriate page. Then the page looked fine (ie the header and navigation buttons were fine). But the presentation never started in the browser object. Nothing happened - no error displayed - just plain nothing.

Any thoughts?

Thanks
Dave

Dave,

You could try:

<SYSTEM_PUBLICATION_DIR>folder\player.html

This is far more reliable than system_cd_drive.


Regards

Brenden Knifton

Thanks Brenden.

I agree that the system publication directory is better particularly when users have multiple CD drives.

In this case, however, I do not believe that this is causing the problem. On the same computer it works when I am logged in as an administrator and does not work when I am not an administrator. Are there any actions or code that Opus uses for a browser object or doc viewer that would be effected by whether you are an administrator or not?

Since I know that some of my users will not have administrator access I am very concerned.

Thanks in advance
Dave

I suspect it may be something to do with user permissions - do the non-admin users have any prohibitions on the use of Internet Explorer or ActiveX controls set on them?

I cannot find anything that seems out of the ordinary for security settings. I do not run into problems on any web site, can run flash and acitve x controls. I can run the specific files directly off the CD - it is only when I open them through Opus and the browser object that the problem occurs.
Any thoughts?
Best Regards
Dave

I have also come across this issue recently, which was previously unknown to me.

As a workaround I would suggest handing out information with the CD-ROM indicating that it has to be run at least once as an Administrator before it can be used on a computer (by a non-Administrator). I have tested this from CD-ROM and on the hard drive on a default installation of Windows XP SP2.

I will be investigating this further to try detect what running the presentation once as an Administrator actually does that a user does not have persmission to do.

Does anyone at Digital Workshop know about this?